Returns & Exchanges
Returns & Exchanges will only be accepted for merchandise found defective or damaged in transit as well as receipt of an incorrect item within 5 business days following receipt. Better Outdoors Archery will provide YOUR CHOICE of a replacement item (pending availability) or refund (minus any shipping charges) on all products found defective upon receipt. Better Outdoors Archery will not claim any responsibility for items damaged in shipping. For items damaged in shipping, Users need to file a claim with the carrier. Buyer will be responsible for purchasing return shipping for current item and paying for shipping of new item. The refund amount will only cover the cost of the item without shipping.
Ultraview Products ONLY: 14 - DAY NO QUESTIONS ASKED RETURN POLICY. Our policy lasts 14 days. If 14 days have gone by since your delivery, unfortunately we can’t offer you a refund or exchange. If you contact us within 14 days of product delivery there will be no questions asked. We will provide you with a return shipping label if you are a domestic customer to the United States. Once we receive the product back in the mail we will refund you 100% of the original price of the product. If you are an international customer, you will have to ship the product back yourself and then upon receiving the product we will refund you 100% of the purchase price plus the original shipping costs. We would love to provide international customers with a return label but our system currently does not support generation of international return labels.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
All Sales are Final
Only items that are defective or damaged from shipping are eligible for refunds. Other queries will be directed to the manufacturer of item that may have a factory defect or are not satisfied with performance of a product.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.